FAQ

Artisoria is an e-commerce brand specializing in artistic showpieces for homes, offices, and restaurants. With a diverse collection of handcrafted items like vintage cars, brass figurines, and decorative boats, Artisoria blends tradition with modern elegance.

Perfect for gifting or décor, it offers nationwide delivery, multiple payment options, and exceptional customer support.

What types of products do you sell?

We specialize in exclusive and artistic showpieces designed to add elegance to any space. Our collection includes vintage cars, war tanks, brass figurines, creative handicrafts, decorative boats, and other unique home décor items. Each product is carefully curated to offer a blend of tradition and modern aesthetics, making them perfect for gifting or personal use.

Are your products handmade or machine-made?

Our products are predominantly handmade, created by skilled artisans using high-quality materials like brass, alloy, and wood. These handcrafted items ensure that each piece has its own unique touch, slight variations, and a charm that machine-made products cannot replicate. This uniqueness is what makes our showpieces stand out.

Do you deliver all over Bangladesh?

Yes, we deliver to all locations within Bangladesh, including remote areas. We work with reliable delivery partners to ensure that your product reaches you in perfect condition. For rural areas or locations outside major cities, delivery may take a bit longer. You can rest assured that we prioritize secure and timely delivery for every order.

How long does delivery take?

Delivery typically takes 3–5 business days for major cities like Dhaka, Chattogram, and Sylhet. For remote or rural areas, delivery may take up to 7 business days. Once your order is dispatched, you’ll receive a confirmation with the estimated delivery timeline. If there are any unexpected delays, our support team will keep you updated.

Do you offer cash-on-delivery?

Yes, we provide cash-on-delivery services across Bangladesh. This means you can place your order without any upfront payment and pay the delivery agent in cash once you receive your product. We recommend keeping the exact amount ready at the time of delivery for a smooth transaction.

What is your return policy?

If you receive a damaged or incorrect item, you can return it within 3 days of delivery. To initiate a return, please contact our customer service team with your order details and a photo of the product. Please ensure the product is unused, in its original condition, and in the same packaging it arrived in.

Still have more questions?

Feel free to reach out to us! Fill out the contact form below, and we’ll get back to you as soon as possible.
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